10
2010
posted by
Gisela Voss
Everything’s a Possibility!
We’ve been riding a wave of goodness and happiness with B. all year. And just when we thought things could not get any better we found out that Meowsic and Parum Pum Pum hitched a ride on the Zappos Happiness Bus!
This was an utter surprise to us. Happiness delivery confirmed! We’ve watched this video a dozen times already. We’ve shown our kids, our husbands, our friends. We catch ourselves humming the catchy tune. Awesome band Rabbit! using our toys to compose happy REAL music!
Zappos CEO Tony Hsieh is one of our heroes, and his customer service (and life) philosophy of Delivering Happiness with a “path to profit, passion and purpose” speaks to us in ways we relate to down to our core. We live by our own credo to Do what you love and do good as we strive every day (and many nights) to make decisions that support the world and all children in it.
Lots of people thought it could not be done. Toys would not sell in chocolate brown and olive green. An unknown brand with a one-letter name could not compete in the toy industry. Here we are, approaching our very first Christmas season ever, wonderstruck by the realization that indeed everything is a possibility—if you’re good.
Tony is right.
Is there anything better than delivering happiness?
-Gisela



