You have all been so patient with us through the months it has taken us to bring these FunKeys back to market. We thank you, as always, for the trust you place in us every day.
All safety concerns have been addressed since we voluntarily pulled these keys from store shelves in May.
And now after arduous testing and retesting stronger FunKeys are arriving back in stores.
Two easy ways for you to tell the new keys from the old are by color and date:
- The papaya and plum colored ones are brand-spankin' new.
- Any olive or tomato colored ones DATED 2011 are also new production and completely safe (look for the date stamped behind the remote).
Of course if you own old versions we will still take them back and replace them for you. Call our customer service number 866-665-5524 (toll free, of course) or email us at firstname.lastname@example.org, and we will ensure you get replacement keys in a couple weeks.
Your responsiveness as a community of parents who have replied to our safety alert reminds us that it takes a village, a family of loving adults, to raise the next generation—safely, happily and lovingly. We are happy you include us in your village. And we now consider you family.
Thank you from the bottom of our great big hearts for your support and for inviting B. into your homes and your lives.
It's an honor we don't take lightly.
Gisela Voss, Chief Toymaker B. Joe Battat, CEO Battat Incorporated